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How do I install Nicole
Topic Rating: 0Topic Rating: 0Topic Rating: 0Topic Rating: 0Topic Rating: 0 Topic Rating: 0 (0 votes) 
September 14, 2012
13:08
geraldo
Florianópolis - SC - Brasil
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Translated by google

You have to wait, your license is activated. It happened to me too. Stay calm.

September 14, 2012
16:42
captquazar
USA East coast
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Just last week Guile3D finished converting to new servers.  Nicole is an older product, someone forgot to update the links.

Support is not open on the weekends, so you will have to wait until Monday.   About downloading Denise instead of Nicole, probably won't work, but it won't hurt to try either.  Nicole and Denise have different functionality, what is your purpose for the product?  Geraldo is right, don't freak out, you will get what you paid for.    Sorry for the confusion.

September 14, 2012
18:19
Guile Lindroth
Los Angeles , Rio de Janeiro, Italy, Poland, The Netherlands
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Hi Natnovsky,

Welcome to our group!

Our support have send you some emails, buts seems like your are not getting them, so we use a different email account with instructions about installing Nicole.

As a note, Denise comes with a full version of Dragon Speech Recognition, so you don't need to purchase it.

Guile Lindroth
September 15, 2012
2:51
Dominique
San Antonio, TX
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natnovsky said
I got the files, I have tried to run them as administrator. I  can't get Nicole to work.

Please can anyone give me a brief explanation how to install Virtual agent Nicole. A lot of people have already installed this software and it is working why cant i get this to work?

                                              Someone please help me

You have to take into consideration that 99.9% of the people here do not use Nicole.  In fact, I am willing to bet a lot of people on the forum have no knowledge of her.

 

My advice, wait for Monday to come around to talk to Guile3D Support.  They don't usually work on weekends.  Good luck to you.

 

P.S. Since you are having issues with Win 7, have you right clicked and gone to properties?  Under properties there is a COMPATIBILITY tab.  Fiddle with some of the settings.  It is possible one of them will work.

September 15, 2012
9:49
Dominique
San Antonio, TX
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natnovsky said
Thank you Dominique I really appreciate the help.

No problem, that is why we are all here.  Did messing with the compatibility tab work?

September 15, 2012
16:50
Dominique
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natnovsky said
Dominique, It worked once again thank you.

One more question is there a customer service number that I can call.

I thought that Nicole was more advanced than it actually is. I was very disappointed with the product. It does nothing I want it to do.

All that stress for nothing. I would be as well as using a free program.

I spent two days trying to get this program to work.

It is not a virtual assistant. It does not assist me in any way whatsoever.

The voice sounds like steven hawking.

I have no purpose for this program.

I also checked my e-mail and I have accidentally purchased Nicole three times. So If Guile3d could refund my three purchases of Nicole then I can get Denise  a real virtual assistant.

What a stress.

                   Thanks for the help everyone    Natnovsky

Well Nicole is an obsolete piece of software.  I am almost sure Guile will refund your money since you purchased her 3 times.  I would speak to Guile and maybe look into getting Denise.

September 17, 2012
13:52
Guile Lindroth
Los Angeles , Rio de Janeiro, Italy, Poland, The Netherlands
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Nicole is an outdated product, and in her purchase page is very clear that she is not an application, but only an MSAgent character that needs an external application to run.

If you want a full featured software, you must purchase Denise.

Guile

Guile Lindroth
September 17, 2012
14:35
captquazar
USA East coast
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I can add that Microsoft is dropping all support for MS Agent in Windows 8.   Ms Agent CANNOT even be installed in Windows 8.

MS Agent can be manually installed in windows 7 with an option pac, However Microsoft will NOT help you if you have application problems.

September 17, 2012
22:24
Dominique
San Antonio, TX
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captquazar said
I can add that Microsoft is dropping all support for MS Agent in Windows 8.   Ms Agent CANNOT even be installed in Windows 8.

MS Agent can be manually installed in windows 7 with an option pac, However Microsoft will NOT help you if you have application problems.

Not even on a virtual machine???

September 18, 2012
6:27
captquazar
USA East coast
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It only depends on the OS environment the agent drivers 'see'.    If you have a virtual win 7 inside win 8, it might work, but again you will be on your own.   No support.

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